Join Our Team

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*Please be aware this opportunity will require Professional level German and English language skills.*

An exciting opportunity to work independently for a boutique hotel located in the Valais Region. Responsible for growing revenue from the DACH region by efficient reservations management and growing business and relationships with trade partners.

Responsibilities

• Reactive enquiry management to reservation enquiries and sales leads (response, follow up and conversion for new bookings)
• Response management - dealing with questions and queries about the hotel, rates, policies etc.
• Process management of bookings in reservation system, including entering reservations, processing payments / deposits, sending confirmations etc.
• Proactive development of relationships with key travel agents and tour operators in the region

Must Have

• At least 2 years experience in hotel reservations / sales enquires
• Fluent in both German and English with French being advantageous 
• Excellent communication skills
• Must be proficient in all microsoft office application (Word, Excel, PowerPoint, Chrome)
• Demonstrable experience of building relationships with the tourism industry

Desirable experience:

• Fluency in Italian language skills
• Proactive sales management (presentations, converting leads etc)

This is a remote, home based role offered on an on-going consultancy basis to the right candidate who will invoice for services on a fixed monthly fee each month.